Company Description

Authorised Tata Commercial Dealer in Agra Nunhai

Ashok Auto is an authorized dealer for Tata Commercial Vehicles in Agra Nunhai . We are among the most renowned dealers and offer optimum facilities in terms of our showroom and customer support. We sell the entire range of Tata commercial vehicles. From Tata Magic to Tata Yodha and Tata Intra, you can select your preferred vehicle from our wide collection.

Our team of dedicated individuals focuses on continuously building relationships with our valued customers. We are committed to serving our customers in the best possible manner to ensure they have a hassle-free experience and complete satisfaction.

Job Description

• Oversee service team, auto service staff, and vehicle repair processes to deliver a positive service experience and maintain profitability
• Ensure delivery of customers’ vehicles on time
• Coach team members on ways to drive service sales, beneficial training program options, and customer service tactics
• Work with the service advisor to ensure proactive resolution of all customer complaints and make follow-up calls, as needed
• Maintain a high level of customer satisfaction in all automotive service capacities to increase retention and referrals
• Oversee all day-to-day job duties within the automotive service department with a focus on high employee and customer morale
• Guide the management of all automotive service department paperwork, including repair orders, invoices, and maintenance records

Qualifications

• Bachelor’s degree (or equivalent).
• In-depth knowledge of automotive technology, automotive service technician job duties, and automotive repair services is required
• Experience in conducting performance evaluation
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures