Customer Relationship Officer
Ashok Auto Sales Ltd
Posted On
Jan 11, 2024
Company Description
Authorised Tata Commercial Dealer in Nunhai, Agra
Ashok Auto is an authorized dealer for Tata Commercial Vehicles in Nunhai, Agra. We are among the most renowned dealers and offer optimum facilities in terms of our showroom and customer support. We sell the entire range of Tata commercial vehicles. From Tata Magic to Tata Yodha and Tata Intra, you can select your preferred vehicle from our wide collection.
Our team of dedicated individuals focuses on continuously building relationships with our valued customers. We are committed to serving our customers in the best possible manner to ensure they have a hassle-free experience and complete satisfaction.
Job Description
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
Qualifications
Min. Intermediate